Questions and answers.

A digital employee for your company. Her name is Myra unless you give her another. She lives on WhatsApp, on a number that belongs to your company, and works from one machine in your office, or, on the Managed plan, from our servers.

She reads and answers your team’s messages, learns your company from the documents and chats she is given, keeps reminders and to-do lists, writes documents in your formats, runs the routines you give her, and does tasks on websites. She never changes anything outside her own notes without a yes from someone allowed to give it.

Owners and managers of small and mid-sized companies that already run on WhatsApp. You do not need to be technical. If you can use WhatsApp and install a program, you can set her up.

No. Work Sailor is an independent product. It is not affiliated with or endorsed by WhatsApp.

She uses WhatsApp the way WhatsApp on a computer does: as a linked device of a number, by scanning a code. WhatsApp can restrict a number that a program uses. That is why she must have a number of her own, and why we ask you never to link your main business line.

So that your business number is never at risk. If WhatsApp ever restricts her number, you lose a SIM, not your business. Your data is not tied to the number: it stays where she runs, and you link a new number by scanning a code again.

A number of her own also makes her a colleague people can message directly, and add to a group, like anyone else in the team.

English, Hindi and Hinglish. She answers in the language you wrote in, and you can tell her which one you prefer.

Yes. Myra is only the default. During setup you can name her, say how formal she should be, which language she should prefer and how she signs off. You can change all of it later.

The plans and prices are on the Pricing page. The Own AI key plan can also be paid for once, and that licence does not expire. You can start with a 14-day free trial of the full product, with no payment first. When the trial is over she pauses until you buy a plan, and nothing is deleted. The trial runs on your own machine; there is no trial of the Managed plan.

Yes, on the Managed plan. We run her on our servers, set her up with you, and keep her updated and backed up. There is nothing to install: your team opens her dashboard in a browser, at an address we send you. You still give her a WhatsApp number of her own and link it by scanning a code.

What is different, said plainly: your company’s chats, files and everything she knows are stored on our servers instead of a machine of yours. Our support staff can sign in to her dashboard to help; every such sign-in shows in your activity, and you can switch it off. And a website’s “I am not a robot” check cannot be handed to a person on this plan, so she cannot finish a site that insists on one. The price is on the Pricing page.

With AI included there is nothing to set up: she just works, within a fair monthly allowance. If your company already has an Anthropic API account, the Own AI key plan costs less: you connect your key, and Anthropic bills you directly for what she uses.

If you are not sure, choose a plan with AI included.

• A Windows 10 or 11 PC, or a Mac with macOS 13 or newer, that can stay on all day
• A new SIM for her WhatsApp number, in any spare phone
• Your licence key, which we send by e-mail
• On the Own AI key plan only: an Anthropic API key with billing switched on
• About ten minutes

On the Managed plan you need only the new SIM: we set her up on our servers, and you open her dashboard in a browser.

About ten minutes. The app walks you through it and ticks each step as it is done. If you leave in the middle, it opens where you stopped.

1. LicenceEnter your key once. On the Own AI key plan, paste your AI key next; the app checks it on the spot.
2. WhatsAppScan the code with her phone: WhatsApp, Settings, Linked devices, Link a device.
3. YouYour name and number, so she knows who the owner is. Alerts and approvals come to you.
4. Your employeeHer name, her style, the language she prefers.
5. Optional, now or laterWorking hours, the groups she is part of, your documents, a Google connection, website logins.

It is an installer like any other program. If you would like company, talk to us and we set her up with you on a call.

Nothing is required to start. The more she gets in the first week, the better her first answers are. Send it in a direct message, drop it in a group she is in, or add it on the dashboard. Any format: Word, Excel, PowerPoint, PDF, pictures, Google Docs links, or just typed.

• The team list. Who, their role, their area, who approves what
• Your policies and ways of working, in whatever form they exist
• Price lists and rate cards, so a quote carries the right numbers the first time
• Your formats. A past proposal, quote, invoice, offer letter, report
• Three or four routines, in plain words. These become standing orders
• Working hours and days off
• Which groups she should be in, and what each is for

In the first week we also set up your first standing orders with you, from the routines you send.

Send her a direct message that says “hi”. She answers with her name and asks what you would like to start with.

Yes. One key works on one machine at a time. On the old machine, open the Licence page and press “Release from this machine” (or ask us), then enter the key on the new one. Never run her on two machines at once.

In a direct message: just write. She answers anyone in your team list.

In a group: start the message with her name, mention her, or reply to one of her messages. Everything else in the group she reads quietly for context and does not answer. Several messages in a row from you get one reply, not five.

You can also send voice notes, pictures, documents and links. The audio of a voice note is turned into text on your machine and never leaves it.

On her own: reading, answering within what a person may know, keeping notes, drafting, reminding a team member in a direct message, filing documents, the morning plan and the evening roundup.

Always with a yes first: anything that reaches a client or anyone outside the team; any message to a group; creating a group, adding or removing people, renaming it; sending a document outside the team; anything involving money.

She tells you exactly what will happen and gives the request a short code, for example: “I will send the proposal (4 pages) to Rohan Mehta. Reply yes K7Q2 to go ahead, or no K7Q2 to cancel.”

Someone allowed to approve replies yes K7Q2. Hindi works too: haan K7Q2, nahi K7Q2. Open requests are also on the dashboard, with Approve and Reject buttons.

Only people you marked as approvers count. A request nobody answers goes to the next approver after half an hour and expires after a day.

Tell her: “our refund window is 48 hours”. She keeps it, dated and with your name on it. If she gets something wrong, say so in the same chat: “that’s wrong, the GST rate on workshops is 18%”. She fixes the note and says what she changed.

Everything she has been taught is on the dashboard, each note with who said it, when, and a remove button.

A job you describe once and she does every time, the same way: “Every Monday at 9 am, send me the weekend summary.” She turns your words into a plan, shows you the plan, and saves it only when you say yes. Every run is written down: what started it, what each step did, who approved, what went out.

Tell her “stop your own work”, or use the same switch on the dashboard. Every standing order pauses and nothing of her own starts until you tell her to carry on. She still answers people.

Voice and video calls (she can make a call link for you, but she cannot speak in a call), payments inside WhatsApp, live location and broadcast lists. WhatsApp does not allow these from a linked device. She says so plainly when asked.

1. Is her machine on and awake?If it sleeps, she stops. A laptop closed on the desk is asleep.
2. Is WhatsApp linked?The dashboard says so on its first page. If not, re-link (the next question).
3. Is the office internet working?Her machine and her phone both need it.
4. Is the allowance used up?She tells you when it is, and when she will be back.

She alerts you on WhatsApp when something is wrong, with what happened and what to do. A short “Fixed” follows when it is over.

Open the dashboard, go to WhatsApp and press the button to link again. On her phone open WhatsApp, then Settings, Linked devices, Link a device, and scan the code. Nothing else changes: her notes, documents, team list and standing orders are all still there.

To keep the link healthy: her phone switched on and online at least every few days, the dedicated number only, and never the same number on a second machine.

Our status page says whether licence checks, her AI, hosted employees and buying are working. When something is wrong on our side it says so there, with what we are doing about it and when it is fixed.

She cannot read or send on WhatsApp until it is back. Her licence keeps working for 24 hours without reaching our server, then she pauses until it can. The moment it answers again she carries on by herself, even after a long weekend with the machine off.

The licence has been switched off: a payment did not go through, the licence was used on a second machine, or the app’s own protection noticed that its files were changed or copied. She stops. Nothing is deleted: your data stays on your machine.

Talk to us. If it was a false alarm, we switch the licence back on and nothing is lost.

On your machine: every message she has seen, the link to WhatsApp, your team list, her library of your documents, her notes, the pictures and files. None of it is stored with us.

On the Managed plan it is different: all of that is stored on our servers, because that is where she runs. Our support staff can sign in to her dashboard to help. Every such sign-in shows in your activity, and you can switch it off on her Settings page.

Your licence, the machine it is bound to (a code worked out from the machine, never anything personal), the times the app checked in, any protection report, and your invoices. On a plan with AI included it also counts how much AI work was used, never the words. On the Managed plan our servers also hold everything she works with, as the answer above says.

When she thinks, the text of that one conversation is sent to the AI provider (Anthropic) and the answer comes back. On the Own AI key plan it goes from your machine straight to your own Anthropic account. On a plan with AI included it passes through our server on the way, and our server keeps none of it.

She never writes down phone numbers, e-mail addresses, one-time codes, passwords or bank details. The Privacy page has the full list of what goes where.

Every night a copy of her database is saved on your machine, and the newest 14 are kept. You can name a second folder that gets a copy of each one: a folder that your cloud drive syncs works well.

On the Managed plan we keep her backups on our servers for you.

Write to us. Her data folder on your machine (on the Managed plan, on our servers) is wiped, the licence is closed, and we remove every record about your company from our side within 30 days and confirm it in writing. Invoices are kept for as long as tax law requires, with the amounts and your company name only.